It’s a common myth that any old mouse mat will do but most of the input device issues reported to us can be traced to an incompatible mouse mat. A whole range of problems are caused by incompatible mouse mats the most frequently reported being:

Hardcore Pornography images randomly placing themselves in your temporary internet files […]

Sometimes explaining a technical support issue over the phone or via email can be difficult and for this reason we’ve started inviting people to post their technical support requests with video. It enables us to make a quicker diagnosis of the issue allowing the user to get back to their day-to-day PC routine such as, […]